Privacy policy

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name;
• Email address;
• Phone number;
• Company or organization name;
• IP address and geolocation;
• Project-related messages or submitted forms.

B. Technical and Usage Data

• Device and browser type;
• Pages visited and interaction logs;
• Cookies and analytics data.

We collect this data directly from you or automatically via cookies, tracking scripts, and third-party tools (e.g., Google Analytics, Meta Pixel).

2. How We Use Your Information

We may use the information we collect to:

• Communicate with you about our services;
• Provide customer support;
• Improve website performance and content;
• Deliver targeted advertising;
• Analyze traffic and usage patterns;
• Fulfill our legal obligations.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following lawful bases:

• Your consent (e.g., for marketing);
• Performance of a contract;
• Compliance with legal obligations;
• Legitimate interests, such as improving our services.

You have the right to withdraw your consent at any time.

4. Your Privacy Rights

A. General Rights

All users may request:

• Access to personal data;
• Correction or deletion of personal data;
• Restriction or objection to data processing;
• Data portability.

B. GDPR Rights (EU/EEA Residents)

You have the right to:

• Lodge a complaint with a Data Protection Authority;
• Request erasure of your data ("Right to be Forgotten").

To exercise any of these rights, contact us at contact@tsyfra.com.

C. CCPA/CPRA Rights (California Residents)

If you reside in California, you have the right to:

• Know what personal data we collect and how we use it;
• Request deletion of your personal data;
• Opt out of the “sale” or “sharing” of personal data (note: we do not sell your data);
• Non-discrimination for exercising your rights.

To exercise your CCPA/CPRA rights, email us at contact@tsyfra.com or call +1-773-377-8787.

5. Cookies and Analytics

We use cookies to personalize your experience and analyze web traffic. You may manage or disable cookies in your browser settings. Our use includes tools such as:

• Google Analytics;
• Meta Pixel (for remarketing).

6. Data Security

We implement industry-standard security measures to protect your data. This includes SSL encryption, limited access controls, and secure hosting. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal data for as long as needed to fulfill the purposes outlined in this policy, or as required by law. This includes:

• Duration of active communication or contracts;
• Legal or compliance obligations.

8. Third-Party Services and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If we learn that we have done so, we will delete the information promptly.

10. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your data may be transferred to, processed, and stored in the U.S. By using our services, you consent to this transfer.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Site indicates acceptance of the updated policy.

12. Contact Us

For any questions or concerns regarding this policy or your personal data, contact:

TSYFRA Inc.
Email: contact@tsyfra.com
Phone: +1-773-377-8787